Shipping & Return Policy


  • We ship via USPS and all packages will go out in 1-3 business days 
  • Packages won't always go out on weekends, and if not will go out the following Monday
  • Postage for all orders will be a flat rate of $7.00
  • Free shipping on orders over $100

Local Pickup:

  • Free local pickup will be available for local customers in the Omaha area
  • All local pickup orders will be available at our studio in Waterloo
  • When your order is ready for pickup, you will receive an email providing the available pickup times
  • Please reach out to with any questions
  • **please double check our hours on either Instagram or Facebook when planning your pickup. As a small business, we may close early/open late or close last minute depending on personal availability or changes. We appreciate your understanding and flexibility.


  • All returns will be given in form of store credit. Store credit will be provided via email after the returned items are received.
  • To request a return, visit out website and fill out the form on the "Request a Return" tab. If eligible for a return, a label will be sent to your email to send the item back. 
  • For online returns, items must be post marked within 30 days of when the item was received.
  • For items purchased in-person/at pop-ups, please reach out within 30 days after the pop-up to qualify for a return or exchange. We can arrange for local drop off or shipping for the item(s). 
  • For in-person purchases, e-receipts must be presented in order to process a return
  • Tags MUST be attached and items in original, unworn condition to be returned
  • Return shipping is $5.00 to cover the cost of postage.
  • Bodysuits are final sale
  • All sale items, jewelry, and any personal care items are final sale.
  • In regards to damaged product, please reach out with details and we will do whatever is best for each scenario 

We want you to be OBSESSED with your Frankie Dee items !! Any questions, concerns, or other needs please reach out to us at and we will get back to you as soon as we can!